Complex Care...

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BEDOC is a service providing Complex Care Team support to care homes, in Bedford Borough and Ivel Valley.


The Complex Care Team are commisioned by Bedfordshire Clinical Commissioning Group, Ivel Valley GP's , Central Bedfordshire Council and Bedford Borough Council to support care homes and learning disability homes. The team also support residents in care homes after discharge from hospital. Referrals are only accepted from GPs and care providers.

We produce various information leaflets which are available for you to download from our Resources Page.  Please ensure you read our disclaimer before accessing any of our information.


The team comprises of experienced nurses and senior pharmacists, with up-to-date evidence-based knowledge and skills, supported by a highly-skilled administration team.

The aim of the service is to empower care staff to improve the quality of care provided to residents and to avoid inappropriate emergency admissions to hospital.


The Team will accept referrals from the carers and GPs only.  Daily contact is made with each morning with the care homes and  clinical support and advice is offered with face to face assessments by the nurse or pharmacist is given as appropriate.  

The service operates monday to Friday between 8.30 - 5.00. 


Please don't forget to complete a SystmOne Consent Sharing Form for each new admission to your Care Home or Extra Care Housing.  This will ensure prompt treatment by the team when you ring........

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BEDOC Data Privacy Policy:

BEDOC Privacy Policy 2018.pdf

CCT Weekend Working:

Complex Care Team have now been commissioned by BCCG to extend the Weekend Working Pilot for some home in Bedford locality. This will commence at the beginning of September. The homes in question will be notified by the BCCG. Many thanks for your cooperation with this pilot; we look forward to working together.

Whzan Monitoring Pilot:

CCT have been commisioned to support with this exciting new pilot to intodruce an electronic patient monitring system into selected care homes across Bedfordshire. Further details are available from the BCC,CBC and BBC. 

BCCG  October Newsletter  - Please feel free to download and share.

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BCCG care home Newsletter
Poster continence.pdf
Information regarding continence training